Cognitive walkthrough documentation
Once the app prototype was complete, I conducted a cognitive walkthrough with four participants. The test took place in an empty parking lot with rough guidelines drawn out using chalk. I knew it would be difficult to replicate the lobby’s exact dimensions, so the drawing was not exact for the sake of time.
After the completion of the cognitive walkthrough, each participant was sent a survey in order to measure the prototype’s reliability, efficiency, and ease-of-use.